Terms of Service Agreement

Last Updated: April 2026

This Terms of Service Agreement (this “Agreement”) is entered into by and between CKE Strategic Solutions, LLC, a Georgia limited liability company (“CKE”) and the company or individual using our services (the “Customer”) (individually, a “Party,” and collectively, the “Parties”). By using our services, the Customer agrees to this Terms of Service Agreement. In consideration of the mutual terms and conditions hereinafter set forth, the Parties agree as follows:

1. Scope of Work. We will carry out the duties offered to the Customer on our website to provide procurement support, supply fulfillment, document logistics, administrative services, legal support, and courier and field operations, and other tasks as offered from time to time as requested through our website or directly by the Customer (the “Services”).

2. Protection of Confidential Information. We will treat all personally identifiable or known-confidential information provided by the Customer in a manner as stringent as our protection of our own confidential information, and in no case less than industry standards. All individuals interacting with Customer data will be required to execute confidentiality agreements prior to disclosure of any information. We will conduct appropriate background checks on our employees and contractors per our policies. In the event of a breach of Customer data, the Customer will be notified as soon as practicable, but in no case longer than 24 hours following confirmation of breach.

3. Audit Rights. The Customer will be permitted reasonable access to our facilities, networks, and oversight to assist in the evaluation of compliance with the Customer’s internal policies.

4. Compensation. Customers will pay the prices as displayed or quoted at the time of service request. In the event the Customer is extended credit in our sole discretion, the Customer will pay on the credit terms as offered. In the event any payment due has not been paid when due, interest on such late payments will accrue at a rate of 1.5% per month or the maximum legal rate if lower. In the event collection efforts become necessary, the Customer will pay any reasonable costs of collection, including attorneys’ fees.

5. Order Cancellation and Refunds. If either Party terminates a service order prior to its completion, we are entitled to payment for work performed up to the cancellation date. No refunds will be made for an order following its commencement in the field or upon delivery of services.

6. Limitation of Liability. To the extent permitted by law, (a) in no event shall we be liable to the Customer under any legal theory for any special, indirect, consequential, exemplary, or incidental damages, however caused, arising out of or relating to this Agreement even if we have been advised of the possibility of such damages; and (b) in no event shall the aggregate liability arising out of or relating to this Agreement exceed the fees actually paid by the Customer within the past 3 months. No claims regarding data security or breach will exceed the limits of our applicable insurance policies.

7. Governing Law; Forum. This Agreement will be governed in all respects by the laws of the State of Georgia. The Parties consent to the exclusive personal jurisdiction of the federal and state courts located in Fulton County, Georgia, as applicable, for any matter arising out of or relating to this Agreement.

8. Severability. If an adjudicator holds that any provision of this Agreement is illegal, invalid, or unenforceable, then that provision will be deemed amended to achieve an economic effect that is as near as possible to that provided by the original provision, and the Agreement’s remaining provisions shall not be affected.

9. Successors and Assigns. We may assign our rights or obligations under this Agreement upon notice to the Customer, and such assignment will be binding at the time of receipt of such notice.

10. Waiver and Modification. If a Party waives any term, provision, or breach of this Agreement, such waiver will not be effective unless it is in writing. No waiver by a Party of a breach of this Agreement will constitute a waiver of any other or subsequent breach by the other Party. This Agreement may be modified only by the Parties’ mutual written agreement.

11. Entire Agreement. This Agreement constitutes the entire agreement between the Parties relating to this subject matter and supersedes all prior or contemporaneous agreements concerning such subject matter, whether written or oral. In the event of conflict between this and another agreement, this Agreement’s terms control.